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END OF YEAR PROCESSING

There are different instructions for Real Estate and Accounting customers, and different instructions if this is your first financial year's processing and you do not have a whole financial year in the system.

To search or download instructions, please log into the Customer Support website:

Click on this link to access this website: www.tenacity.net.au. This site requires a username and password for access.

All existing, registered customers have been issued with their access codes. If you believe you should have a username and password and don't have one please click on the link below to retrieve the information.

Request Login Details

Or you can contact us by emailing support@tenacity.com.au with your customer and return contact details.

Realty Gold, Real Estate Trust Software

For further information on the End of Financial Year processing, please log into the Customer Support website:

Trust Account Health Check

Before closing June and submitting your annual audit report, check you have covered all the bases and ensure your trust account has a clean bill of health by booking a Health Check for your trust account.

Accounting Software, including Payroll

New tax rates come into effect on 1 July 2018.

A payroll upgrade is available for all the new tax rates.

For further information, please log into the Customer Support website.

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What's New??

21/12/2019 - Christmas Closing Dates

Happy Holidays! We will be closed from Friday 20th December and will re-open on Monday 13th January.

18/12/2019 - Support contracts for 2020

Support contracts for 2020 have been sent by email.

01/07/2019 - Single Touch Payroll

Single Touch Payroll (STP) commences 1st July for all employers with 20 or more employees. With fewer than 20, the commencement has been extended until September 2019.

27/06/2019 - End of Year emails

Emails with End of Year instructions have been sent to each customer. If you did not get one, please email suport.

07/02/2019 - Madison joins the team

Madison has joined the Tenacity team and will be concentrating on administration tasks and Debtors Collection.

16/05/2018 - Payroll Upgrade

The Federal Government has announced Individual tax rate changes effective 1st July 2018. Those customers running the Payroll system will require an upgrade.

26/06/2017 - Payroll Upgrade

An upgrade for the Payroll module for new tax rates commencing 1st July 2017 is available now. Emails have been sent to all customers who are affected by this upgrade.

26/06/2017 - End of Year info

Emails will be going out commencing 26th June 2017 for End of year processing instructions for Real Estate and Accounting clients. Look out for these emails on 26th and 27th June and contact us if you have not received them by 27th June.

20/01/2017 - Support Site upgrade to SSL

The Tenacity support website has now been upgrade to a secure SSL site, so the full address is now https://www.tenacity.net.au, ensuring all your information and passwords are secure.

09/01/2017 - Office Damaged

Please bear with us while our office, damaged in the storms over Christmas, are being refurbished and all equipment replaced.

28/09/2016 - New Tax Rates

The ATO has now announced new tax rates effective 01/10/2016. All clients running the Payroll software will require an upgrade. Emails have been sent to these customers with all the details.

01/07/2016 - Customer Website

All help files, upgrade and support contract details have been moved to the Customer Only website at www.tenacity.net.au.

21/04/2016 - Helen joins the team

Helen van Gemert has joined the Tenacity Support staff. Please be patient whilst she undergoes extensive training.

30/06/2015 - End of Year emails

Emails have been sent to all customers for End of Year processing information

29/06/2015 - Trust Acc Health Check

Take advantage of our Trust Account Health Check service to assess the trust account before closing June. More details in End of Financial Year processing link on Home page

29/06/2015 - YTD statements in PDF form

New upgrade 10.30 announced for Landlord financial YTD statements by email with PDF attachment.

05/12/2014 - Latest Upgrade

Version 10.20 for Realty Gold is now available. Emails have been sent with details.

16/10/2014 - Website Updated

Tenacity website updated with new menus, new banner, and new pages.

13/10/2014 - Sue has twins!

For those who remember Sue Adikari, ex Support Team member, we are pleased to inform you she has just had twins! Congrats Sue

10/09/2014 - Happy Birthday Norm

All at Tenacity wish Norm a Happy Birthday!

Tenacity Software

"Software Specialists"

Contact Us:

Phone: 03 9432 0966
Email us: sales@tenacity.com.au